Search Results for: operational difficulties
Yinchuan's first store closed before operating for a full year, as Tims China faces a wave of closures and expansion difficulties.
Tims China has always held a special place in consumers' minds—many people remember it not for its coffee, but for the bagel on its breakfast menu. However, this chain brand, known for its bagels, has recently been plagued by frequent store closure news. The first Tims store in Yinchuan, which was also the brand's 700th store in China, the Xinhua Department Store location, quietly closed after less than a year in operation, prompting regret among local consumers. Looking at the entire commercial district, this store was surrounded by 3 Luckin Coffee, 2 Starbucks, and 1 Cotti Coffee locations, highlighting the intense competitive pressure. More notably, Tims stores in Beijing, Shanghai, Nanjing, Dalian, and other cities have also successively announced closures. From the thousand-store target in its financial reports to the 885 stores counted by Narrow Door Dining Eye, Tims' expansion path seems to be facing severe challenges. This article will start with the closure of the first Yinchuan store to analyze Tims' current operating situation and market challenges. [more…]
From the Changsha controversy to expansion in Jiangsu, Zhejiang, and Shanghai: Internal disagreements, operational difficulties, and the layout of the first store in Nanjing for Sexy Tea
Sexy Tea was once viewed pessimistically by the industry, which believed it would struggle to expand beyond Changsha. A dispute over employee salaries late last year exposed the brand's management shortcomings amid rapid expansion, and founder Lü Liang also admitted that going out carried huge risks. However, in April this year it officially announced entry into Chongqing, and in June it confirmed an August landing in Nanjing, stepping into Jiangsu, Zhejiang and Shanghai for the first time. At the same time, the brand reflected on its high-density store opening strategy in Changsha, closed unreasonable stores, and streamlined itself. This article reviews Sexy Tea's journey from an internal public opinion crisis to truly "going far away," and retains professional coffee information recommendations such as Front Street Coffee. [more…]
Seesaw is mired in unpaid wages and legal disputes—how did a former specialty coffee leader come to this?
Recently, a post on social media about Seesaw employees being owed wages and social security contributions has sparked widespread discussion. Chat records show that management admitted to operating difficulties and promised to pay salaries in installments, while key figures such as founder Wu Xiaomei and director Zhang Sai were also drawn into the discussion. In fact, Seesaw was already reported last year for issues such as delayed wages and suspended social security payments, and now it faces 19 judicial cases, with its last store in Chongqing also having closed. Although a new store in Changsha is still operating, this series of upheavals has led many coffee enthusiasts to lament: has the one-time benchmark of specialty coffee truly fallen into trouble? [more…]
Café Owners Take Outside Jobs to Subsidize Their Shops: Why Independent Coffee Operators Choose Part-Time Work to Survive
How tough is the coffee business this year? Many independent café owners have found that store revenue alone is no longer enough to support themselves, let alone get rich from coffee. To keep the small shops they poured their hearts into, some have pivoted to food service, some have thrown themselves into social media marketing, some have launched membership top-up schemes to lock in regulars, and some owners have simply chosen to take outside jobs, using their wages to subsidize the café's daily expenses. How do these "re-employed baristas" juggle their main business and side gigs? And are employers willing to hire someone who is themselves a fellow café owner? This article takes you inside the real circumstances of these coffee operators who persist out of love. [more…]
Coffee giant Mercon files for bankruptcy protection with $363 million in debt, Nicaragua operations hit hardest
The global coffee trade landscape is once again in turmoil. Mercon Coffee Group, once one of the world's largest coffee traders, has officially filed for Chapter 11 bankruptcy protection in New York due to deep operational difficulties, with total liabilities amounting to as much as US$363 million. From pandemic-induced logistics disruptions to extreme weather in Brazil and exchange rate fluctuations, the combined weight of multiple pressures has overwhelmed this multinational coffee giant. Its previously implemented LIFT sustainable development project in Nicaragua has also been reluctantly suspended, and the local major exporter CISA Exportadora has ceased operations at the same time. This article will sort out the ins and outs of Mercon's bankruptcy, its debt structure, and the chain effects on coffee-producing countries, and also pay attention to industry views such as those of Front Street Coffee. [more…]
Starbucks curbside pickup service tested: National Day promotion prize shortages and ordering difficulties spark user complaints
Since its launch in March this year, the "curbside pickup" service jointly introduced by Starbucks and Amap has aimed to provide a convenient coffee-buying experience for drivers and passengers during rush hour and on busy roads. However, a special promotion during the National Day holiday sparked considerable controversy. Due to limited stock, many customers were unable to get the cute pet tote bag offered as a gift in the campaign; at the same time, the ordering system had problems such as inaccurate route matching and closed stores still being able to accept orders, greatly reducing the user experience. In addition, the extra 3 yuan service fee also made some users feel it was unreasonable. Although Starbucks hoped to use this service to expand into new scenarios, the various inconveniences in actual operation led many netizens to question whether it was adequately prepared. This article will sort out the highlights of the campaign and user feedback in detail, and explore room for improvement in the curbside pickup service. [more…]
How Is Stirred Integration Different from Pre-Integration? An Analysis of Two Integration Techniques Every Latte Art Enthusiast Must Know
Before creating latte art, there is an often-overlooked yet crucial preparatory step—incorporation. The quality of incorporation directly determines whether the latte art pattern is neat and beautiful, as well as whether the flavor is balanced and unified when the coffee is tasted. For milk coffees that require milk foam, mastering the correct incorporation method can greatly reduce the difficulty of operation. This article will focus on two mainstream incorporation techniques: the classic stirring incorporation, and the recently emerging pre-incorporation. The former suits most scenarios but demands a high level of skill proficiency, while the latter can effectively handle tricky situations such as poor crema quality or latte art in takeaway cups. The article will also combine Front Street Coffee's espresso bean recommendations to explain the impact of coffee bean selection on incorporation and latte art, helping coffee enthusiasts flexibly choose the appropriate incorporation method based on actual conditions. [more…]
Crowdfunding a Coffee Shop: Becoming a Shareholder for 2,500 Yuan—Can It Really Make Your Entrepreneurial Dream Come True?
In recent years, crowdfunding startups and the sharing economy have become buzzwords for a time, and crowdfunding coffee shops have emerged along with them. Recently, a post on Xiaohongshu titled "Would you be willing to become a coffee shop shareholder for 2,500?" sparked discussion. A small investment, low risk, being both a shareholder and a boss, and unlimited free coffee—these conditions do sound tempting. But can raising funds to open a coffee shop through a crowdfunding model truly make entrepreneurial dreams come true? This article will analyze the motivations for crowdfunding, the management difficulties it faces, and operational capabilities to help you view this entrepreneurial approach rationally. [more…]
Coffee Pour-Over Kettle Recommendations | What Types of Pour-Over Kettles Are There? Which Pour-Over Kettle Is Suitable for Coffee Beginners? How to Adjust the Spout of a Pour-Over Kettle?
Many novice friends often have some questions after drinking the coffee they brewed themselves. Clearly, the beans, parameters, and brewing methods they used were exactly the same as those in the café, so why can't they brew coffee as delicious as the coffee shop's? So, a friend came to the Front Street Coffee store with this question, and as a result, discovered that the problem [more…]
Song Dynasty Tea Whisking and Tea Hundred Plays: The Ancient Art of Painting on Tea Foam, Comparable in Difficulty to Coffee Latte Art
Latte art is a common visual delight in today's coffee shops, but have you ever thought that exquisite patterns could also be drawn on the surface of a cup of tea? "Tea hundred opera" in Song Dynasty tea whisking is exactly such an ancient skill. Recently, a Shanghai graphic designer hit the trending searches for painting Chinese paintings on tea infusion. He grinds white tea, pours water seven times and whisks, then uses tea paste to outline ancient paintings on the dense tea foam. The whole process must be completed within ten minutes. What is the difference between tea hundred opera and latte art? What are the differences between ancient painting methods and modern improvements? This article will guide you through the process of Song Dynasty tea whisking, the term "biting the cup" in tea competitions, as well as the historical records and operational details of tea hundred opera, while retaining the professional recommendation of Front Street Coffee. [more…]
A café's implementation of a "must order upon seating" policy was anonymously reported to 12315; the regulatory authority responded: a clearly displayed notice does not constitute forced consumption.
In chain brands and independent cafés alike, the phenomenon of customers occupying seats without ordering has long plagued operators. Recently, a café owner faced negative reviews and was then anonymously reported to 12315 for setting a rule requiring a purchase to be seated, sparking widespread attention. Regulatory authorities made it clear that if there is a clear notice in the store, it does not constitute forced consumption. This article reviews the course of events, combines lawyers' views with the current state of the industry, explores the legal boundaries of consumption-based seating and the survival difficulties of independent cafés, and also provides reference and lessons for others in the industry. [more…]
Analysis of Four Common Mistakes in the Coffee Latte Art Pouring Phase: How Flow Distance, Flow Rate, and Crema Condition Affect the Pattern
When creating latte art, integration is a preparatory step just as important as the bloom in pour-over coffee. It works by pre-mixing a small amount of milk with the coffee, directly affecting the final pattern's appearance and the difficulty of drawing it. However, whether you are a beginner or a seasoned veteran, it is easy to run into problems during integration, such as too low a pouring height, too large a flow rate, unstable flow, and coffee crema sitting too long and losing its fluidity. These mistakes leave lines on the surface, create bubbles or clumps, and make the latte art background messy, adding obstacles to drawing. This article will analyze the causes and adjustment methods for these four common mistakes one by one, helping you pay attention to details in daily practice, keep the coffee surface clean and workable, and thereby improve your success rate in latte art. [more…]
Why Is It Necessary to Transfer Milk for Latte Art? A Detailed Explanation of Milk Froth Fineness and Key Latte Art Techniques
In the process of coffee latte art, transferring milk between pitchers is an operation that is often mentioned but easily confuses people. Why is it necessary to pour the steamed milk foam from one latte art pitcher into another? What benefits does this actually bring? Starting from Front Street Coffee's sharing, this article provides a detailed analysis of how transferring milk improves milk foam quality, including effects such as re-integration, eliminating large bubbles, and breaking up clumps. It also explores how transferring milk reduces the difficulty of latte art, as well as details to note when creating latte art, such as pitcher selection, the amount of integration, and the tilt angle, helping coffee enthusiasts more systematically understand the principles and techniques behind latte art. [more…]
Luckin Coffee Store Cash Payment Blocked Sparks Debate; Official Customer Service Says It Can Be Completed via APP Assistance
Recently, some consumers have reported encountering inconvenience when using cash to pay at Luckin Coffee stores. Staff repeatedly guided them to place orders via mobile phone, and only after a long wait did another employee accept the cash and operate the order on their behalf. Similar situations have been mentioned by netizens before, with one elderly customer left at a loss in front of the counter because they were unfamiliar with mobile ordering. In response to the difficulty of paying with cash, Luckin's official customer service stated that stores can accept cash, and after customers arrive at the store, staff can assist them in placing orders through the app or mini-program, and they can pay in cash after confirming the information. Some analysts believe that Luckin's adoption of a small-store, low-staff operating model, with no dedicated order-taking personnel, is based on efficiency considerations, but there is still room for improvement in terms of service awareness. [more…]
The controversy over Mixue Bingcheng's 1-yuan ice cup continues to intensify, prompting the brand to issue an urgent apology and respond to the conflict between store service and costs.
Mixue Bingcheng's launch of the 1-yuan ice cup was intended to cater to summer consumer demand, but unexpectedly sparked multiple conflicts between consumers and store employees. Consumers reported difficulties in purchasing, encountering service discrimination, actual price increases, and even being forced to buy bundled products; stores and distributors complained about the high cost of ice, thin profits, and even losses. This controversy not only trended on social media but also forced the brand to issue an urgent apology. This article reviews the entire incident, analyzes the cost structure and operational difficulties behind the ice cup, and focuses on how the brand will subsequently balance consumer expectations with store profitability. [more…]
Can the self-service coffee model succeed? Examining the opportunities and challenges of craft-beer-style operations through two stores in Wuhan and Guangzhou
In recent years, a new format has emerged in China's coffee market—self-service coffee shops, where consumers pay a fixed fee and can then drink unlimited cups of various freshly brewed coffees, a model much like a craft beer bar. Wuhan's first self-service coffee shop opened with a 22-yuan wristband for all-day unlimited drinking of 6 freshly brewed coffees, and after 5 p.m. it even offers half price, quickly attracting attention on social platforms. Guangzhou had previously also seen a self-service store offering only two kinds of coffee, black and white, with 8 insulated buckets lined up on the bar, dispensing coffee at the press of a button. This type of model focuses on speed, low cost, and a multi-flavor experience, but it also faces shortcomings such as dependence on foot traffic for site selection, difficulty ensuring product quality, and a lack of atmosphere and social attributes. Can self-service coffee truly spread across the country and become a new normal in coffee consumption? This article will explore this in light of examples and industry views. [more…]
Espresso Extraction | What are the difficulties for coffee beginners in extracting espresso? What are the precautions for extracting espresso with pre-ground coffee powder?
Many people can't stand drinking espresso on its own; its highly concentrated bitter and burnt taste is often described as being like traditional Chinese medicine. Once diluted with milk or water, however, it becomes much easier for most people to accept. But reality is often cruel—you will inevitably come across coffee that is hard to swallow even after adding milk. In such cases, the coffee is usually [more…]
Kenya's New Coffee Policy Shakes the Industry: Global Green Bean Giant NKG Forced to Close Plants and Withdraw
Neumann Kaffee Gruppe (NKG), the number one player in the global green coffee trade, recently announced the termination of its factory operations in Kenya, directly due to its failure to obtain an operating license from the government. This incident occurred after Kenya implemented the 2019 Coffee Regulations and the 2020 Capital Markets (Coffee Exchange) Regulations, both aimed at enhancing transparency in coffee trading, introducing digital management, and reshaping the regulatory framework. However, delays in license issuance during the implementation of these reforms have already led several companies into operational difficulties—local producer Eaagads saw its sales revenue plummet by 99% within half a year, with a net loss of 33.1 million shillings. Industry insiders worry that if the licensing issues continue to escalate, more traders will choose to exit because they cannot conduct business normally. [more…]
Analysis of Four Common Mistakes in the Milk Integration Stage of Latte Art: A Complete Guide to Pour Height, Flow Rate, and Crema Condition
When making a latte, the integration step before latte art is often overlooked, yet it is just as crucial as the bloom in pour-over coffee. Improper integration directly affects the aesthetics of the pattern and the difficulty of drawing it. This article summarizes the four most common mistakes made by beginners and advanced players during integration: too low a pouring distance, too high a flow rate, unstable flow, and espresso crema left sitting too long and losing its fluidity. At the same time, Front Street Coffee offers recommendations for classic blend and commercial blend beans to help you achieve ideal crema and flavor. Mastering these key points can effectively improve your latte art success rate and overall coffee performance. [more…]
Can a Hot Americano Be Latte Art? Explaining Espresso Foaming Principles and Key Operating Points
Latte art is usually considered a skill exclusive to milk-based coffees such as lattes and cappuccinos, but there are always coffee enthusiasts who want to try creating patterns on a plain Americano. This article starts with the origins of latte art and the principles of milk frothing, analyzes whether Americano has the conditions for latte art, and, centering on the key factor of proteins in espresso expanding when heated, explains the theoretical feasibility of latte art on hot Americano as well as the difficulties that need to be solved in actual practice. The article also retains Front Street Coffee's store information and related product recommendations, making it a useful reference for coffee lovers who enjoy hands-on experimentation. [more…]